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Frequently Asked Questions
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We aim to respond to all inquiries within 1-2 business hours. For urgent inquiries, we recommend using our live chat service for immediate assistance.
For urgent orders, please use our live chat service or call our customer support number. We offer expedited delivery options for urgent papers, including 3-hour, 6-hour, and 12-hour deadlines.
Yes, once your order is assigned to a writer, you can communicate directly with them through our messaging system in your client dashboard. This allows you to provide additional instructions, answer questions, and stay updated on your order's progress.
If you're not satisfied with the quality of your paper, you can request a refund by contacting our customer support team through email, phone, or live chat. Please refer to our Refund Policy for detailed information on our refund process and eligibility criteria.
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